We always put customer data protection first and are committed to protecting the system and your data in the best way.
Data protection principles: COOHOM has developed principles for data protection based on the most extensive data protection laws, regulations, and industry standards. All customer data is processed in strict compliance with these principles to protect customer data.
Data protection strategy: Adopt reasonable management and technical safeguard measures to ensure the security of the entire life cycle of data.
Data technical measures: COOHOM protects customer data from unauthorized access, use, or disclosure through various measures such as identity authentication and access control, data encryption, and data backup and recovery mechanisms.
COOHOM establishes internal security control framework in accordance with internationally recognized information security and IT management standards, follows data protection principles, and fully integrates it into products or services. You can enjoy the COOHOM service without worrying about security issues.
We will regularly invite independent third-party organizations to assess security risks to ensure its compliance. COOHOM has obtained the following compliance certificates.
ISO 27001 is a widely accepted international standard that specifies requirements for the management of information security systems. The standard aims to establish a complete information security management framework and to promote continuous improvement and optimization of enterprise information security in accordance with the PDCA cycle mechanism.
Certified compliance is not just acknowledgment, it's a promise to you. Passing this certification means that we have sufficient information security risk identification and control capabilities and can provide safe and reliable services to customers around the world. We will follow standards and continue to improve and strengthen security management measures, and regular independent third-party audits, to ensure that it is continuously monitored and improved.
The SOC2 audit is an independent, third-party audit performed based on relevant guidelines developed by the American Institute of Certified Public Accountants (AICPA) for the appropriateness of controls related to the security, availability, and confidentiality of the COOHOM service system.
Through this authentication service, it indicates that we have a reliable system security design that can guarantee the security, availability, and confidentiality of the services provided. We will regularly accept third-party audits to ensure compliance with the requirements of this standard.
Our user organizations, independent auditors, regulatory agencies, company shareholders, and other parties can evaluate the design appropriateness and operational effectiveness of COOHOM based on the report.
If a new compliance certificate is available, it will be updated here.
If you need the above certificate and report, you can send an email to us.
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Along with User Agreement and Privacy Policy provided by Coohom Inc. and its affiliates (“we”, “us” or “Coohom Group”), this Notice provides you (or “user”) with information about the cookies that are used by the features and services of Coohom official website or Coohom Platform (“Coohom Platform”). This Notice will be reviewed from time to time to ensure that its content is kept up-to-date. If any changes are made, we will publish the latest version of the Notice here. When we make significant changes, we will notify you of the change the next time you visit Coohom Platform or by other means of communication.
When you visit Coohom Platform, the site asks your browser to store a small piece of data (text file) called a cookie on your device in order to evaluate the performance of the site. We also use third-party cookies, which are cookies from a domain different than the domain of Coohom Platform you are visiting, for marketing efforts.
We use the following categories of cookies:
Strictly necessary cookies are necessary for Coohom Platform to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but that will cause some parts of Coohom Platform to not work.
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The "Cookie Settings" can be utilized to customize your cookie preferences. The "Cookie Settings" will record when you have consented to or rejected our Notice and will ask for consent once a year to ensure users stay up-to-date with changes to our Notice. All the performance cookies and marketing cookies are controlled by the "Cookie Settings". You can also access the “Cookie Settings” anytime from the link in the footer of Coohom Platform.
All of the cookies used on Coohom Platform, on third-party websites and through emails can be enabled or disabled through your browser. To control cookies through your browser, follow the instructions usually located within the “Help”, “Tools” or “Edit” menus in your browser. Please note that disabling a cookie or category of cookies does not delete the cookie from your browser unless manually completed through your browser function.
Your data collected from cookies can be deleted. If cookies are deleted, the information collected prior to the preference change may still be used. However, we will stop using the disabled cookie to collect any further information from your user experience. For marketing cookies, when a user opts out of tracking, a new cookie is placed to prevent users from being tracked.
You can set your browser to block strictly necessary cookies, but that will cause some parts of Coohom Platform to not work.
You can accept or refuse the use of performance cookies or marketing cookies at any time. If you choose to reject the use of performance cookies or marketing cookies, you will still be able to use Coohom Platform, and your use of all the features and areas of Coohom Platform will not be limited.
We may update this Notice from time to time or for other operational, legal or regulatory reasons to make changes in the cookies we use. Therefore, please re-read this Notice periodically to learn about our use of cookies and related technologies. The date at the top of this Notice indicates when it was last updated.
If you have any questions about our use of cookies, please feel free to contact us via email at support@coohom.com.
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